We are a UK based company and delivery within the UK takes 3-5 working days. We send all parcels on a tracked 48 Royal Mail service. It costs £4.99. We can do a next day delivery service for an extra £5. Email us at info@palmairasandals.com if you would like this service.

Delivery outside of the UK usually takes around 10 working days but can take up to 30 working days. Shipping rates start at £15 and go up to £70 depending on weight and country.

We are a UK based company, international shipments may be subject to cross-border inspections by the Custom authorities at any time. The customer will be responsible for the relevant tax and duty to receive goods into that country.

You will be sent your tracking number via email and can track it using this link:


You have 14 days to return your items and returns within the UK are free. 

Goods must be in the same state you received them in with tags attached and packaging.

We do not cover returns for orders outside of the UK

You can download your UK returns label here:


We process the returns on a Wednesday and Friday and depending on who you bank with it can take 3-5 working days to appear in your bank.